Shipping & Returns


Most orders are shipped within 2 - 5 business days of receipt.  Please note that business days include Monday - Friday and exclude holidays.

Shipping Information:
We do not ship to international addresses.

Return and/or Exchange Policy:
We hope you enjoy your purchase from Kaufman's Kountry Accents.  If for any reason you are not satisfied with your order, please email us at within 30 days to receive instructions regarding your return*.  Returns will be shipped back at your own cost.  If you are requesting a refund, credit will be issued to your credit card upon receipt of the returned merchandise.  Shipping charges and sale items are not refundable. Please direct all return/refund questions to

*This excludes sale items.

Damage in Transit: 
We pack every item as carefully as possible, but occasionally something may arrive damaged.  If this happens, please retain all original packing material and notify us immediately via phone or email.  Please open packages immediately and report any damages within 7 business days of receipt.